Mimaki Australia has appointed two new service agents. MTech Serviced WA in Perth and a second agent in Adelaide have been added to strengthen Mimaki’s service operations nationwide, ensuring that all customers – regardless of location – continue to receive responsive, professional support with minimal impact on their business operations.
Technical service and support are an important part of the Mimaki customer model
Kohei Kobayashi, Managing Director of Mimaki Australia, says: “As our customer base grows across metropolitan and regional areas, we recognise the need for a scalable service model that maintains quality while improving accessibility.”
“To support this, we continue to invest in our Authorised Service Agent network and in reinforcing our national call centre. This represents a strong re-affirmation of our commitment to delivering consistent, reliable, and high-quality support across Australia under our guiding principle of ‘Quality is Our Habit’.”
The two new service agents complement Mimaki Australia’s internal service team, which includes more than 13 highly skilled engineers operating from three strategic locations nationally.
